Returns
We value your satisfaction and aim to provide you with high-quality products. Please review our refund policy below:
Personal Care Products
- Returns: Unopened and unused personal care products can be returned within 14 days of purchase for a full refund. The customer is responsible for return shipping costs.
- Damaged or Defective Products: If your face wash arrives damaged or defective, please contact us within 24 hours of receiving your order with photos of the damage. We will issue a replacement or refund at no additional cost.
- Used Products: Unfortunately, we cannot accept returns of used face wash for hygiene and safety reasons.
Bread
-
Perishable Items: Due to the nature of baked goods, we cannot accept returns or provide refunds for bread unless:
- The bread arrives damaged or moldy. Please notify us within 24 hours of delivery with photos.
- Order Errors: If you receive the wrong item, contact us immediately, and we will provide a replacement or refund.
Process
- To initiate a return or refund, please email us at forestandfieldfarms@gmail.com with your order number and details.
- Refunds will be processed within 5-7 business days after approval.
We appreciate your understanding and thank you for supporting our small business!