Shipping policy
Shipping Policy
Effective Date: April 1, 2024
Thank you for shopping with Forest & Field! We are committed to delivering your orders promptly and with care. Please review our shipping policy below.
1. Processing Times
- Orders are processed within 1-3 business days (excluding weekends and holidays) after payment is received.
- For baked goods, we bake to order to ensure freshness. Depending on the baking schedule, delivery can sometimes take up to 7-10 days.
- If there are any delays in processing your order, we will notify you via email.
2. Shipping Methods and Costs
- Shipping is available within the United States.
- Shipping costs are calculated at checkout based on your location and order weight.
3. Delivery Times
- Standard shipping typically takes 3-7 business days, depending on your location.
- Please note that delivery times may vary due to factors beyond our control, such as weather or carrier delays.
4. Order Tracking
- Once your order has shipped, you will receive a confirmation email with tracking information.
- Use the provided tracking number to monitor your shipment’s progress.
5. Local Pickup
- Local customers may choose free pickup at our home near Jansen NE. The address will be provided in the checkout.
- Pickup times will be communicated through your preferred means of communication specified on the checkout screen. Please bring your order confirmation for verification.
6. Lost, Delayed, or Damaged Packages
- If your package is lost or significantly delayed, please contact us at forestandfieldfarms@gmail.com. We will work with the carrier to resolve the issue.
- For damaged packages, contact us within 24 hours of delivery with photos of the damage. We will provide a replacement or refund as appropriate.
7. Contact Us
If you have any questions or concerns about shipping, please contact us at:
Email: forestandfieldfarms@gmail.com